We set a high benchmark for the calibre of services we deliver through each of our four business units to every one of our clients, based on our corporate values. Our distinctive mark is our personalized approach, we go the extra mile and ensure that we are adding value to each of our private clients. We are passionate about exceling in what we set our minds to achieve and express this in our daily work. We welcome you to work, collaborate and partner with us to achieve fruitful opportunities.
What Service can you expect from AXESA?
- We proactively work to mitigate any delays or short-comings in achieving our mutually agreed targets.
- We will provide clear concise proposals outlining our workflow, deliverables, methods and reporting frequency.
- We will respond to inquiries by the next working day.
- We provide cost-effective professional services tailored to your budget.
- We will report to you on a weekly basis with progress updates.
- We will honour the confidentiality of your information.
- We will advocate on your behalf to safeguard your interests in all areas of service we operate in, especially when liaising with third-parties or government agencies.
- We will listen to your feedback or service complaints, respond with our proposal within 3 working days.
- We will act with integrity and discretion in the delivery of our services respecting the sensitivity of information involved in the nature of our work.
- We commit to delivering services that exceed our clients expectations and have a personalized, individual aspect that sets us apart from the competition.
Queries or Complaints
If for any reason you have any complaints or feedback on our service levels we’d like to hear from you. Your input helps us improve and raise the bar each time.
Please email us at firstname.lastname@example.org stating your full name, contact number, company, title, reference numbers (where applicable) and comments.